St. Luke’s Cataract & Laser Institute

Insurance Verification Agent

US-FL-Tarpon Springs
Regular Full-Time

General Information

St. Luke's Cataract & Laser Institute is looking to hire a full-time, Insurance Verification Agent to join the team at our Tarpon Springs location! 


Company Mission


“Excellence…with love” is a mission statement we adhere to in every aspect of our care giving, from the moment a patient walks through our doors to the follow-up care they receive. We are committed to helping our patients attain overall wellness in body, mind, and spirit.


Why work at St. Luke’s?


St. Luke’s is a legendary ophthalmic practice with five locations in the Gulf Coast region of Florida and one in The Villages. The St. Luke’s name is known not only for excellence in cataract surgery results and patient care but also for career opportunities and growth in the communities we serve. Our offices are found in places where many people vacation, so if you’re seeking a position with a Florida lifestyle where you have the chance to learn new skills every day and get to work alongside some of the best doctors and support staff in the world, you’ve come to the right place!


What do we look for?


We are recruiting for a Customer Service Representative with Insurance Verification experience in a medical setting.  This person will be responsible for contacting health plans or payers to gather benefits and limitations. They will also complete eligibility and benefits verification to ensure services provided will be covered by the carrier.  All communications will be accurately documented in the database system.


The ideal candidate will have outstanding interpersonal skills including a pleasant demeanor, a positive attitude, and is diplomatic, patient and flexibility with the ability to effectively interact with patients, doctors, and staff.


  • Health Care and / or Medical Insurance Verifications experience highly preferred
  • Experience in a call center environment highly preferred
  • Proficiency with computer-based programs and systems required
  • Effective communication skills with a strong attention to detail
  • Mobility in an office setting; sitting, standing, walking, bending
  • Perform general duties and other functions as required or assigned


The Benefits of working for St. Luke’s


  • Medical, Dental, Life Insurance, 401(k) with Employer Match, Paid Time Off, and Holiday Pay
  • Chance to work with and learn from excellent doctors and staff
  • Opportunity to build a career with a longstanding, reputable organization
  • Career Advancement opportunities
  • Advancement to paid certifications (CPSS)
  • See more benefits at


We hire Non-Smokers only

We are an Equal Opportunity Employer and a Drug Free Workplace

We participate in the E-Verify Program






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